Add: UGG World Trade Center | 185 Greenwich St Ste Ll2060, New York, NY 10007
Email:
[email protected]
(Any order questions please contact this email)
[email protected]
(7×24H Customer service)
[email protected](Order tracking)
Hours: 7 Days a week from 10 am to 6 pm
We stand behind all of our shoes and gear. If your UGG shoes or apparel develop a material or workmanship flaw within two years of the manufacture date, we want to get you back in the game.
If you believe your item is flawed, and it’s within 60 days of your purchase, you can simply return it to us for a full refund. For UGG store purchases, you’ll want to take your item back to the store you bought it from.
Some UGG products have specific written guarantees and/or warranties. In those cases, details and return information would be included on the label, hang tag, or warranty card that came with the item.